Ordway is making some platform infrastructure improvements to customer environments.
What is changing?
In our continued efforts to improve platform performance, Ordway is making some infrastructure updates & hardware enhancements. We do not anticipate any changes in the Ordway experience for customers.
When are the improvements being made?
These changes will take place June 26th, 2021 between 2:00am and 6:00am EST to the Sandbox environment. Ordway will be unavailable for a short period during this time frame. The Production environment will be upgraded within a couple of weeks after Sandbox.
Why the change?
These infrastructure & hardware updates are necessary to continue providing a robust and streamlined platform.
What if I experience an issue after the changes?
Should you encounter any functionality change after our updates, reach out to us via Service Desk.
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