New Experience FAQs

Will we access the New Experience in Sandbox or Production or is this a completely separate company?

Enable the new experience in Sandbox or Production or both.

Can I switch back to the old version if I want to?

As of the June Production release, current users that were already using the New Experience cannot switch back to the Classic Experience. All new clients added to Ordway will automatically enjoy the New Experience. 

Analytics was just enabled for me within the New Experience, but I am not able to access it. 

It may take several minutes for the Analytics module to become available once enabled. 

Which browser should I use to access the New Experience? 

Best Practice: Access the New Experience & Analytics with Chrome.