Default Statement Templates

Each Ordway instance comes with three default statement templates. Each statement provides different information for customer accounts. 

Balance Forward Statements

Balance Forward statements are used to provide the Customer with the total amount owed. It covers a specific period of time between the Start Date and End Date and displays all transactions that occurred during that period.

A Balance Forward Line item represents the customer balance prior to the statement period. For each item during the period, it will add or subtract the appropriate amount based on whether it is an invoice, credit, refund, or payment. The bottom of the statement provides an ending balance for the period. 

Transaction Statements

Transaction Statements cover every transaction that occurred in a Customer Account between the Start Date and End Date.

There is no balance as transactions between a period can affect items that are not covered in said period (ex: a payment that covers an invoice from before the statement period).

Open Item Statements

Open Item Statements display all items that have a balance of unused amount from a specific date backward. This includes:

• Invoices with a balance
• Payments with an unapplied amount
• Credits with an unapplied amount

Note: Open Items are dependent on the Start Date and the End Date of the Statement. Therefore, only items that fall between this period set by Start Date and End Date appear on the statement.