Complete the following steps to delete a Billing Run when a mistake has been discovered on a specific Invoice or Subscription.
Preconditions:
- Invoice must be in Draft status in order to delete a Billing Run.
- Any Invoices that have been posted that are attached to a Billing Run must be reversed to allow the billing run to be deleted.
Considerations:
- An Invoice is not required to delete a Billing Run.
- Billing Runs that cannot be deleted do not include the Delete option from the More menu.
Steps:
Caution: Once a Billing Run is deleted, it cannot be undone.
- Navigate to Menu > Operations > Billing Runs.
- Click Delete from the More menu for the desired Billing Run.
3. Confirm the action and click Delete.
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