Issue
Draft invoice INV-21365 for Kana Leaf displayed a Canadian Dollar amount that did not match the corresponding Billing Schedule Line amounts.
Root Cause
The invoice amount discrepancy was caused by an incorrect currency assignment on the subscription version. As a result, the invoice line amounts were calculated incorrectly compared to the Billing Schedule Lines.
Resolution
The subscription currency was corrected through the operations team.
Validation Steps
- Verify that the subscription version has the correct currency assigned.
- Delete the affected draft invoice.
- Regenerate the invoice.
Outcome
After regenerating the invoice, the invoice amounts correctly match the Billing Schedule Line amounts and process without issues.
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