Exclude Child Customer Transactions from Parent Customer Statements

Requirement

Generate a statement for a parent customer without including transactions belonging to child customers.

Solution

When generating the statement at the parent customer level, exclude the child customer IDs using the Customer Filters section.

Steps

1. Navigate to Operations → Statements. The Statements page is displayed.
   
2. Click GENERATE STATEMENTS. The Generate Statement dialog box is displayed. 
3. Select the required Statement Date and billing period.
4. Under Customer Filters, add the parent customer.
5. Add a Customer ID filter and set the operator to Is Not.
6. Select the child customer IDs that should be excluded from the statement.
7. Generate the statement. Refer to Generate Statement for Individual Customer – Ordway Support Portal

Result

The generated statement includes the parent customer's transactions but excludes transactions associated with the specified child customers.