Webhooks from Ordway can be integrated with Slack to generate notifications. The primary benefit of this integration is to provide direct communication to internal company parties that may not have Ordway access. 

Use Case Examples

• Failed payments
• Create new customer
• Create Subscription
• Cancel Subscription
• Subscription expires

Slack Integration Steps

Steps are required within both Slack and Ordway to utilize Slack Webhook notifications. 

Within Slack

Review the following content to configure Slack for webhooks:  https://api.slack.com/messaging/webhooks

Within Ordway

For Trigger based events: Menu > Setup > Webhooks. Learn more about Webhooks. 

For Failed payment attempts: Menu > Setup > Payments > Failed Payment Retry Rules. Learn more about Failed Payment Retry Rules.