Ordway is a flexible billing and revenue automation platform designed to handle complex pricing and a variety of billing models. Through Ordway’s Billing platform, your customers can make payments online and check their account balances thus improving their overall experience.

If you sell a variety of products and bundle them into different types of contracts, you need a flexible billing system that helps you manage them and stay on top of invoicing. Additionally, your Customers might have a variety of payment preferences like paying with cash, card, check, or recurring installments. Your business needs a billing system that provides you with such options and automates the payment collection.

However, a billing system is more than just generating invoices and collecting payments. In today’s subscription economy, a billing system should be built to support the relationship between your business and your customers. A customer can evaluate your product and shortlist several services to find the best fit in terms of quality, quantity, price, etc. Once your customers make a purchase decision, they can choose to upgrade, downgrade, add products, change quantities, pause, or cancel their subscription.

What to look for in a billing platform?

Reduce manual dependency

Reduce dependency on spreadsheets and manual processes.

Subscription management

Handle the various stages of the customer cycle including trial management, pricing models, upgrades/downgrades, reactivation/cancellations, pause/resume, credits/coupons, and so on.

Invoice generation

Automate invoicing for a variety of billing and pricing models

Payment collection

Provide flexible payment options, including card payments, bank transfers, and more while supporting offline payment methods such as cash or check. Payment collection methods can also enable you to reach a wider audience and accept payments globally.

Accounting

Automate the accounting for invoices, payments, credits, and refunds. Calculate and charge taxes based on region. Integrate with your accounting solution to keep the general ledger accurate and up to date.

Revenue Recognition

Automate revenue recognition for your various contracts

Reports and Analytics

Get accurate, real-time reports and metrics for your subscription business.

Integrations

Integrate your billing system to stay synchronized with other areas of your business, such as marketing, finance, sales, and operations.

The Ordway billing platform reduces your dependency on spreadsheets and manual processes that work well when your business is small but doesn’t scale as you grow. Customers who switch to Ordway realize immediate benefits in cost savings and processing times. Monthly bill runs go from weeks to days. Ordway enables a lean finance organization and also improves customer and investor experience. Your customers get accurate and detailed invoices that are easier to read and understand. Investors get faster responses to reporting requests with more accurate data.

The Billing Operations Learning Path introduces you to the basics of billing systems and how Ordway helps simplify your billing and payment operations.

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