Grant Ordway Support Access to Salesforce

Complete the following steps to grant Ordway Support access to your Salesforce instance to use for troubleshooting purposes. 

Steps:

1. Log into your Salesforce account. 
2. Click your profile icon in the top right.
   
   
3. Next click Settings.
4. Click Grant Account Login Access in the My Personal Information section.
   
   
5. Select 1 Month next to Ordway Support and Save.
6. Notify Ordway Support that access has been granted and that troubleshooting can begin.