Important note regarding Customer sync to QuickBooks Online

Issue:
QuickBooks sync fails when an Ordway Customer has more than 100 characters in the email field.

Resolution:

1. Reduce the number of characters in the email field in Ordway.
2. Sync to QuickBooks.
3. Update the Customer email field in Ordway with the correct email.

Issue: 

QBO sync fails when an Ordway Customer record is missing an http:// or https:// prefix in their URL.

Resolution:

1. Be sure to check your customers' website prefix prior to synching with QuickBooks. A URL starting with http:// or https:// is required for proper synchronization.