Canadian Pre-Authorized Debits - Stripe Only
What are Canadian Pre-Authorized Debits (PADs)?
- PADs are a way to pay bills and make payments automatically. Instead of waiting for customers to send a payment, a company or financial institution is given permission to debit a customer's bank account when the payment is due.
- Stripe users in Canada and the United States can accept PADs from customers with a Canadian bank account using the Automated Clearing Settlement System (ACSS) provided by Payments Canada.
- Before debiting a customer’s bank account, businesses must first collect a mandate from the customer defining a specific payment schedule or terms. The mandate includes the customer’s institution number, transit number, account number, name and email.
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When the Canadian Pre-Authorized Debits option is enabled in Stripe settings in Ordway, end customers can choose this payment method when paying invoices.
- Navigate to Menu > Setup > Payments > Payment Gateway.
- Click Manage next to Stripe:

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- Click the checkbox for Canadian Pre-Authorized Debits to enable this payment method.
- Set an interval for recurring monthly processing of Canadian PAD transactions. Select N/A if PAD transactions are not processed on a recurring basis.
- Save when finished.

- End customers have the option to select whether the account is a Canadian Bank Account in the Add Bank Account section of the Add Payment modal. Note: Only customers whose currency is set to CAD may add a Canadian Bank Account.
- Bank account details are saved by default and end customers may choose to set the account as their default payment method.
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Stripe will send an email confirmation with the accepted mandate agreement and bank account details to the customer.
- Note: The “Debit emails” setting in your Stripe dashboard email settings must be enabled.

- Processing of PAD transactions begins 3 days after a Payment Run is initiated or when a customer pays an invoice with a saved PAD payment method Stripe will send a debit notification email of the pending charge. The charge will be processed after 3 days.
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