The March Ordway Production Release is now available and includes the following:

• Commerce
  • Checkout Personalization
  • Customer Portal Enhancement
• Integrations
  • Sync Status Summary Page
• API Updates
  • Usage Based Plans
  • New Endpoint for Subscription API
• Help Center Documentation
  • New
  • Updated

Commerce

Checkout Personalization

Ordway Customers subscribed to the Checkout Portals can now set up the portal styling to match company branding by configuring the checkout setup page with an instant preview available.

The following enhancements are included: 

• Select color theme
• Update text font 
• Change button styling 
• Date Format
• Custom Labels for all key labels 
• Display Legal/Privacy Policies
• Instant Preview

Drag the pointer on the color gradient and use the slider to pick the color palette.

Customer Portal Enhancement

Users can now expand columns for a better view of data and sort & interchange columns in the Customer Portal.

Integrations

Sync Status Summary Page

The new Integration Sync Status Summary page enhances integration visibility, improves sync reliability, and streamlines error resolution.

Available in Beta. Contact Ordway Support to enable this feature.

Read more about Integration Sync Status Summary Page.

New Features & Enhancements include:

1. Integration Sync Status Summary Page – A centralized dashboard for monitoring integration sync errors, enabling instant resync, and resolution of failed records.
2. Landing Page Alerts – Alerts notify users of sync failures with a failure counter and quick access to the Sync Status Summary Page.
3. Sync Status Summary Page – Provides sync statistics by application and transaction type, with detailed logs accessible via the View link.
4. Sync Status Logs Page – Displays failed, successful, and pending sync records with filters, search functionality, and an error message tooltip.
5. Mark as Resolved – Users can resolve failed records individually or in bulk, removing them from failure statistics.
6. Re-Sync Now – Instantly retry failed syncs via the Ellipsis (•••) menu, updating statuses based on success or failure.
7. Bulk Actions – Apply Mark as Resolved to multiple records simultaneously for efficient resolution.

API Updates

Usage Based Plans

Support for the following fields has been added to Usage Based Plans:

• Max Fee - integer field
• Per Usage Rating - Boolean field 

As part of improved Performance, we have optimized Subscription APIs for use with Subscriptions with a large number of charges ( > 25).  Please contact Ordway Support to enable Large Subscription toggle (Subscriptions V2 Framework).

New endpoint for Subscription API

Current Ordway APIs: 

• https://ordwaylabs.stoplight.io/docs/ordway/c72b783a98dbd-update-a-draft-subscription
• https://ordwaylabs.stoplight.io/docs/ordway/3d2d5cd9e9385-change-subscription
• https://ordwaylabs.stoplight.io/docs/ordway/55939f6c2aa1d-renew-subscription
• https://ordwaylabs.stoplight.io/docs/ordway/426e7a8cb8f03-cancel-subscription

Updated APIs:

• RENEW: https://api.ordwaylabs.com/api/v2/subscriptions/{{sub_id}}/renew
• CHANGE: https://api.ordwaylabs.com/api/v2/subscriptions/{{sub_id}}/change
• CANCEL: https://api.ordwaylabs.com/api/v2/subscriptions/{{sub_id}}/cancel
• UPDATE: https://api.ordwaylabs.com/api/v2/subscriptions/{{sub_id}}

Example: 

To remove/update the charges the request pass params in the following manner:

{"contract_effective_date": "Date value",

"deleted_charges":["Charge LineID-0011", "Charge Line ID-0022"],

"contract_term": "Conterm term in months"}

Ensure Charge LineID-0011 & Charge Line ID-0022 are not passed again in the request body. The remaining lines to be retained are not required to be passed when there are no changes to them.

Sample Request and Response

Help Center Documentation

New

• Self-Service Checkout vs. Express Checkout
• Integration Sync Status Summary
• Change Payment Gateways
• HubSpot Mapping Billing Shipping Contact from Deals
• Stripe Payment Elements - Improved User Experience - rewritten with the latest enhancements

Updated

Payment Gateway Important Notes & Requirements- note added regarding CardConnect iFrame.