Complete the following steps to change the Status of Billing Scheduled Lines to either Uninvoiced or Invoiced.
Note: Attached to this article is a sample template file for your convenience.
Steps:
1. Create a CSV file with the following format:
Customer ID | Subscription | Billing Schedule ID | Charge Ready Date (YYYY-MM-DD) | Mark as |
C-12345 | S-00001 | BS-20002 | 10/1/2023 | invoiced |
C-67890 | S-00006 | BS-20092 | 11/1/2023 | uninvoiced |
2. Submit the request via Service Desk.
Next Steps
Our engineering team will review the file and make the appropriate changes. Customers will be advised via their ticket when the update has been completed.
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