Release Schedule Change
Starting with our March release, we are updating our release schedule to improve stability and minimize impact. Production releases will now occur on Saturdays instead of Wednesdays.
View Ordway’s 2022 Production release calendar here.
Access detailed information about features and benefits ushered in via Ordway's Release Notes here.
March Release
The March Release is now available in Sandbox. As a reminder, new releases first deploy to Sandbox instances.
This release will move to the Production environment on March 12th.
Heads up on the awesome 03/12 Ordway platform release:
Feature Enhancements
Payments
Failed Payment Retry Enhancements
- When a failed payment is retried in the dunning process, a new payment record is created and linked to previous failed payment attempts. The linked payment retries are displayed in a Payment Retry History table on the Payment Detail page.
- The Re-tried Attempts field has been removed from the payment detail page.
- Updated setting labels for clarity.
- When Custom Payment Run is selected for the Payment Retry Schedule, payment run processing options are shown for greater customization.
Read more regarding Failed Payment Retry Rules.
Reply-To Email Configuration
In addition to configuring the From address on emails sent from Ordway, users can now update the Reply-To email address to personalize outbound emails. Since Ordway sends these emails on behalf of customers and their company domain, it is important to implement authentication methods and follow security best practices to ensure you benefit from the following:
- Personalize email messages sent from Ordway with your own organizations’ domain.
- Increase deliverability and reduce business risk from your invoice or collections emails being marked as spam.
- Protect your brand and domain against phishing and spoofing.
Read more about Email Configuration and Setup DKIM & SPF steps before changing Reply-to email addresses.
Then read Change From and Reply-to Address in Templates.
Workflow Automation
Email History
- We now track and display a history of all emails sent via workflow. Check the status of emails and maintain an audit trail of client communications sent from a workflow. Just like the customer email history, you can view the status, date, subject, and recipients of an email, as well as the workflow that created the email.
- View email history by navigating to Menu > Platform > Workflow Automation > More > See All Emails.
- Read more about Workflow Automation Emails.
Payment Terms
Early Pay Discounts
Users can configure Payment Terms with support for Early Pay Discounts.
- Automatically apply an early pay discount to an invoice based on a set number of days prior to an invoice’s due date.
- Add an Invoice Display Name for how you would like the discount to be displayed on PDF and HTML templates.
- Select your Default Credit Account and Default Product to be used for the Credit that is auto-generated when an early payment has been applied to an eligible invoice.
- In addition to adding Early Pay Discounts, users can now set a Payment Term due date to be a specific date in the month following the invoice date.
Integrations
NetSuite - Phase Two - Invoices, Credits, Payments, & Refunds
More information coming with our Production Release set for 03/12/22.
Reports
Deferred Revenue Waterfall Report
Deferred Revenue Waterfall includes Orders/Contract Transactions, Manual Journal Entries and excludes Draft Subscriptions
- For contracts set up to post to Deferred Revenue accounts on the Order Date / Contract Effective Date (as in the example below), the report now includes journal entries beyond the “As of" date associated with Orders/Contract transactions.
- The report now includes manual deferred revenue journal entries in future periods beyond the “As of” date.
- The default view for the report now has a filter to exclude Draft Subscriptions.
Deferred Revenue Waterfall toggle to include only invoiced amounts
- We’ve added a toggle to the Deferred Revenue Waterfall labeled Exclude Future Invoices. When this toggle is enabled, the report shows only invoiced Billing Schedule amounts and their associated Revenue Schedules.
- This toggle is enabled by default and only applies for Products which impact a Deferred Revenue account on Invoice Posting.
All Standard Reports
Revised grouping by Parent Customer
- When grouping by Parent Customer, any values for the Parent Customer themselves will now be included in this grouping. Previously these values would be grouped together under a blank Parent Customer Name. This revised grouping logic will be applied for all Standard Reports.
- See the example below from the Aging Report displaying this change in grouping behavior.
Current:
New with March ‘22 Release:
API URL Reminder
On January 14th we communicated with our clients that our API URL has changed. Please bookmark & use this link: https://ordwaylabs.stoplight.io/
Help Center Documentation
Check out these new & updated articles since 02/09/22!
New:
- 2022 Avalara Tax Changes - Software Edition
- Avalara Basics
- Software Taxes
- Change From & Reply-To Addresses in Template
- Email Configuration
- Setup DKIM & SPF
- Access Ordway's API
- Workflow Email
Updated:
- Deferred Revenue Waterfall Report - included draft status filter.
- Schedule a Custom Report - new edits based on Schedule a Report article.
- Quickbooks Integration Steps - added note regarding tax setup.
- Cancel Active Subscription via Imports - clarified column requirements to process cancellation.
- Intacct Integration Setup Guide - clarified the two different setup options.
- NetSuite Authentication Configuration Steps - various updates from the Finance team.
- Schedule Payment Run - clarified that Payment Run goes off the Invoice Due Date.
- Manage Invoices - added a section on exporting invoices.
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