A preview of Ordway's June 2022 release is now available in your Sandbox environment. Please read these release notes and familiarize yourselves with new features in Sandbox over the next week.

Your production environment is expected to be updated with the latest release on June 11th.

• Release Schedule
• Feature Enhancements
  
  • Import & Export Data
  • General Settings
    • Lock Posted, Paid, or Reversed Invoices
  • Integrations
    • Salesforce
      • Minor Package Update v3.7.4
  • Reports
    
    • Custom Reports
    • MRR Report
  • Help Center Documentation
    
    • New
    • Updated

Release Schedule

Feature Enhancements

Import & Export Data

8 of the most commonly used objects are now available in our Import Wizard and new export format.  Please review our getting started guide, adjust your import files, and test your imports in Sandbox to ensure there are no disruptions to your business operations. Click here to learn more.

Here’s a full list of the objects being migrated:

• Contacts
• Customers
• Orders
• Payments
• Plans & Charges
• Products
• Subscription Contracts
• Usage

General Settings

Lock Posted, Paid, or Reversed Invoices

• This new feature becomes available when Edit Invoices (shown below) is toggled ON. 
• When toggled ON, edits cannot be made to Posted, Paid, and Reversed Invoices. 
• When enabled, only Invoices in Draft status can be edited. 
• Custom Fields on these Invoices can still be edited. 
• Read more about General Settings. 

Integrations

Salesforce

Package Release 3.7.4

Push upgrade to Sandbox orgs was completed on May 22, 2022 at 3AM ET

Push upgrade to Production orgs was completed on May 29, 2022 at 3AM ET

• Additional updates to enhance performance issues SFDC.
• Bug fix to remediate Conversion of Renewal Quote not updating lines properly.
• New Action available in Flow builder for Syncing a new or updated Quote to Ordway from SFDC.
  • This action supersedes the global setting in Ordway Settings → Automation that controls the sync of Quotes from SFDC to Ordway. 

 Note: To use this custom action, deactivate the global setting in the Ordway Settings Automation section in SFDC before doing so.

• New Action available in Flow builder for Activating/Sending a Quote from SFDC.
  • This can be used in place of or in coordination with the button on the Ordway Quote Component on the Quote page layout.

Reports

Custom Reports

New Data Source: Currency Market Rates

• Show exchange rates as of a given day. By default, this reflects the exchange rate using the base currency of the instance. 

Note: These rates may be different from those in the Manage Currencies settings.

MRR Report

Updated Expansion/Contraction for renewals in MRR Movements

• Previously the MRR/ARR Movements calculation incorrectly displayed MRR/ARR for renewed subscriptions as Contraction followed by Expansion. This report has been updated so that renewals only contribute to Expansion or Contraction if there is a change in MRR or ARR during renewal.
• As an example, the subscription below has $100 in MRR which renews on May 1, 2022.

Current Behavior

• Prior to the June release, the report shows the renewal as Contraction at the end of the initial term and Expansion at the beginning of the renewal term.

New Behavior, no change in MRR

• After the June release, if there is no change in MRR for the subscription, the report will not show Contraction or Expansion during renewal. However, if there is a change in MRR for the subscription during the renewal, the report will indicate this change.

New Behavior, increase in MRR

• In the example above, an additional Product has been added for this subscription during renewal in May, increasing MRR from $100 to $150. As a result, the report will show $50 in Expansion for this subscription starting in May.
• If MRR or ARR increase during renewal, this difference appears as Expansion, as shown in the example above. If MRR or ARR decrease, the difference appears as Contraction.

Help Center Documentation

New & Updated Articles

Check out these new & updated articles since 05/14/22!

New Feature: Import & Export Data

Multiple articles have been published within these new sections for this new feature announcement:

• • Import Wizard: Getting Started
  • Import Wizard: Walkthroughs
  • Import Wizard: Object Documentation
  • Traditional Import Tool
  • Export Data

New:

• Failed Payment Snapshot Report
• ACH Payment Flow & Processing Times
• ACH Limit for New Stripe Accounts
• Workflow Automation Use Cases
• Email Status Report
• Suspend a Subscription
• Customize the End Date of a Quote or Subscription in Salesforce
• Receive External Payment for an Ordway Invoice
• Create a new Quote in a Currency other than Base Currency
• How to Restrict Payment Methods
• Bulk sync action to sync objects from Salesforce to Ordway

Updated:

• Custom Start & End Dates for Revenue Recognition - clarified to include that it does not apply when Deferred Start Date is enabled. 
• Bookings Report - updated with Expansion definition. 
• Request Customer Portal Access - updated with reminder that an email confirmation is required for access. 
• Export Revenue Schedules - rewritten
• Manage Credits - updated with more relevant content
• 11 Articles updated with new references to the Import & Export data module. Examples include Manage Customers, Create a Manual Payment, Create New Contact, Cancel Subscription, and Cancel an Order.