Resolving Property Errors When Importing HubSpot Deal ID into Ordway

Why does the import fail when updating a HubSpot Deal ID?

The import may fail with property errors related to renewal dates or previously invoiced contracts, even when no renewal date changes are being made.

Ordway may interpret the import as containing changes to renewal dates or previously invoiced contracts, which can prevent the full import from completing.

How can I resolve the property errors?

1. Open the import sheet.
2. Locate the relevant renewal field.
3. Change the value from Renewal to Change.
4. Verify that the import file does not contain any actual date modifications.
5. Save the updated import sheet.
6. Re-import the data into Ordway.

Result

The import can proceed without triggering property errors related to renewal dates or previously invoiced contracts when no actual date changes are being made.