Usage is the quantity of units a Customer uses. Usage is charged based on the parameters defined in a Plan Charge and the negotiated values entered in the Subscription Charge.
Usage is always billed in arrears.
Example: A November bill contains usage consumed in October. Usage can be billed on a recurring, monthly, quarterly, semi-annual, or annual basis.
View additional ways to add usage in our Usage Basics article.
Add Usage
- Navigate to Menu > Operations > Usage.
- Click Add.
3. Populate the appropriate fields below:
- Usage ID: This is a unique identifier, this can be tied to your custom system or left blank to auto-generate.
- Customer ID: The ID of the Customer the usage is associated with.
- Subscription ID: ID of the contract to which the usage is associated with. This is not required when there is only one Subscription per Customer. Subscription ID must be specified for multiple subscriptions.
- Charge ID: ID of the charge in the Subscription plan that the usage is associated with. This is not required if there is only one usage charge in the Subscription. A Charge ID is required for proper attribution when there are multiple usage charges, a charge ID is required.
- Date: The date of the usage record.
- Quantity: The quantity of the usage which can include a decimal.
- Unit of Measure: This is an optional field to identify the type of charge. This is an alternative to entering Charge ID if there are multiple charges with different Units of Measure.
- Description: Optionally, specify a description. This is important to list down each usage record in an Invoice.
- Custom Fields (when defined): Any custom attributes associated with the usage. Each custom field displays in a separate column.
4. Save when finished.
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