Customers can be edited as needed. However, certain changes will affect Revenue Schedules and Reporting metrics. Read more:
- Change Billing Period after a Subscription is Active
- Billing Cycle Day: Align with First Billing Start Date
- Billing Alignment with Deferred Service Start Date
Edit Customer
Steps:
- Navigate to Menu > Customer Accounts.
- Click Edit from the Actions menu for the corresponding Customer.
3. Edit the Customer and Save when finished.
Delete Customer
Steps:
- Navigate to Menu > Customer Accounts.
- Click Delete from the Actions menu for the corresponding Customer.
- Click Delete to confirm the deletion.
Warning: This cannot be undone.
Note: A Customer account can be removed when it hasn't already been used in transactions. An error displays when a Customer cannot be deleted due to related transactions.
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