The customer has one corporate account with multiple branches, each with its own billing contact. They want:
1 customer → 1 invoice → multiple contacts paying partial amounts.
Key Points
- Multiple Contacts:
Ordway supports multiple contacts per customer with no strict limit. - Limitations with Partial Payments:
- Ordway does not natively split invoices by contact.
- Manual coordination is required for partial payments, which can lead to overpayment, underpayment, or reconciliation issues.
- Autopay can only process one payment method at a time, so multiple partial autopays are not supported.
Summary
Multiple contacts can receive an invoice, but the system treats it as a single obligation. Invoice splitting across contacts is not supported in Ordway
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