Retry QuickBooks Online Sync from Failed Webhook

Complete the following steps to retry a QuickBooks Online sync via a failed Webhook. While the instructions below are specific to resyncing a Payment, these same steps can be leveraged for any object that failed to sync to QuickBooks - Account, Customer, Product, Journal, Invoice, Credit, or Refund.

Steps:

1. Navigate to Menu > Operations > Logs > Webhook Logs.
2. Open the desired Webhook. 
3. Add a Filter for Event is Create Payment.
4. Add a Filter for Webhook name is Quickbooks integrations.
5. Enter the Payment Number in the search bar.
   
   

6. Click the Failed Status of the failed payment.

7. Click the Retry button.

8. You can search again and the new Completed status should appear.