Ordway Payments Onboarding

Contents

• Overview
• Onboarding Flow
• Enter Company Information
• Require Document
• Identify Key Decision Maker
• Identity Verification
• Add Payout Bank Account
• Provide PCI Compliance Information
• Important Notes

Overview

The Ordway Payments onboarding process enables businesses to securely set up payment processing capabilities within the Ordway platform.

This process includes:

• Business verification
• Identity validation
• Bank account setup
• Compliance requirements

Before You Begin

To generate the onboarding link, you must first provide preliminary business information to the Ordway team.

Preliminary Information Required

Provide the following details:

• Legal entity name of the company
• Country or region of registration
• Time zone
• Default settlement currency
• Phone number (of the business owner or financial decision-maker)
• Website or application URL

Onboarding Link Generation

Once the preliminary information is submitted:

• The Ordway team generates a secure onboarding link
• The link is shared with the customer to complete onboarding

Onboarding Workflow

The onboarding process consists of the following steps:

Provide Business Details

Select Business Type

Choose the structure that best represents your organization:

• Sole Proprietorship
  You are an individual owner using a personal or sole proprietorship bank account
• Company
  Your business is a separate legal entity
  (Example: LLC, Corporation, Inc.)
• Partnership or Association
  Your business operates as a partnership
  (Example: LLP, GP, LLLP)

Set Up Your Account

Once the business type is selected, users must complete the following sections:

• Business Details
  Enter general information about the business
• Decision-Makers
  Add details of individuals responsible for financial decisions
• Bank Account Details
  Provide payout bank account information
• Sign Services Agreement
  Review and sign legal disclosures

Enter Basic Business Information

Users are required to provide:

• Country/Region of Establishment
• Business Legal Name
• Employer Identification Number (EIN)
• State of Registration 

Enter Company Information

Provide detailed information about your organization, including:

Company Structure

Select the type of company:

• Private Company
  Owned privately and not publicly traded (e.g., LLC, Private Corporation)
• Public Company
  Listed on a public stock exchange and required to disclose financials
• Non-profit or Charitable Organization
  Registered as a non-profit or tax-exempt entity
• Governmental Organization
  Owned or operated by a government body

Additional Business Details

Provide supporting business information:

• DBA (Doing Business As)
  Indicate if the business operates under a different name
• Registered Business Address
  Enter official address details:
  • Street Address
  • Apartment/Suite (optional)
  • City, State, ZIP Code
• Principal Place of Business
  Specify the primary business location
  (Option to mark same as registered address)

Required Document

You must upload a valid Business Identification Document for verification.

Accepted Documents

• IRS CP 575 Letter (for private companies)
• Certificate of Incorporation
• Business Registration Certificate

Document Requirements

Uploaded documents must:

• Include the legal name of the company
• Include the EIN (Employer Identification Number)
• Be clear and readable (not blurry)
• Be complete (not cut off)
• Be valid (not expired)

File Upload Guidelines

• Supported formats: JPG, JPEG, PNG, PDF
• Maximum file size: 4 MB
• Maximum files: 1 file

Notes

• Ensure the document matches the business details entered earlier
• Incorrect or unclear documents may delay verification

Identify Key Decision Maker

Provide details of individuals responsible for business ownership and financial decision-making. This information is required to comply with global financial regulations.

 

Identify Authorized Signatory

Specify whether the individual has authority to sign contracts and official documents on behalf of the business.

 

• Yes – Individual is an authorized signatory
• No – Individual does not have signing authority 

Identify Beneficial Owner

Determine if the individual qualifies as a beneficial owner:

• A beneficial owner is someone who owns 25% or more of the business (directly or indirectly)
• Yes – Individual is a beneficial owner
• No – Individual is not a beneficial owner

Identify Control Responsibility

Check if the individual has significant responsibility to:

• Control
• Manage
• Direct business operations
• Yes – Individual has control/responsibility
• No – No significant control

Enter Individual Details

Provide the following information:

• First Name (as per ID document)
• Last Name (as per ID document)
• Job Title
• Email Address
• Phone Number

Identity Verification

Identity Verification Initiation

The system requires the key decision maker to complete identity verification.

User chooses:

• Start verification (via document scan)
• OR enter details manually

Select Document Type

User selects:

• Issuing country
• Type of identification document:
  • Driver’s License
  • National ID
  • Passport

Upload / Capture Document

User provides the document by:

• Uploading an image
• OR capturing it using a mobile device

The document must be:

• Clear
• Valid
• Not expired

Provide Additional Personal Details

User enters required personal information:

• Residential Address
• City, State, ZIP Code
• Date of Birth
• Last 4 digits of SSN (if applicable)
  
  

Verification Processing

The system verifies the submitted:

• Identity document
• Personal details

Verification Completion

Once verification is successful:

• The individual is marked as Verified
• The decision maker is added to the business

Add Payout Bank Account

Provide the bank account details where payouts will be received.

Select Verification Method

User chooses how to verify the bank account:

• Instant Verification (Recommended)
  Log in via bank (faster verification)
• Manual Verification
  Enter bank details manually (may require additional documents)

Enter Bank Account Details

User provides:

• Bank Account Country/Region
• Routing Number
• Account Number

The bank account must be in the company’s name

Upload Supporting Document (Optional)

To verify bank details, user may upload a document such as:

• Bank Statement
• Deposit Slip
• Screenshot of Online Banking
• Letter from Bank
• Check

Document should:

• Show business name
• Be recent (within last 12 month

Verification Processing

The system validates the bank account details and documents (if provided).

Completion

Once verification is successful:

• Bank account is added for payouts
• User can proceed with onboarding 

Provide PCI Compliance Information

Enter required details to ensure compliance with PCI (Payment Card Industry) standards.

This step ensures secure handling of payment data.

Review Service Agreement

Review the service agreement before completing onboarding:

https://drive.google.com/file/d/12sn4vUuQ0gXu2_lR35waRBX0vJo2VJtn/view?usp=sharing

Completion and Approval

After submitting all required details:

• Your application is reviewed by the Ordway team
• Approval typically takes 24–48 hours

Outcome

Once approved:

• Your Ordway Payments account is activated
• A Balance Account is created
• You can start configuring payment methods and processing transactions

Important Notes

• Ensure all submitted documents are valid and up to date
• Incomplete or incorrect information may delay approval
• Use official business and banking details only