Configure Payment Methods

Contents

• Overview
• Supported Payment Methods
• Credit Cards
• US ACH Bank Account
• Canadian Preauthorized Debit Card
• BACS
• SEPA

Overview

Ordway Labs offers you the flexibility to experience Ordway Payments on our Sandbox instance. Please contact Ordway support to experience Ordway Payments on Sandbox.

Supported Payment Methods

• Credit Cards
• ACH Direct Debit
• Canadian PAD
• BACS
• SEPA

Note: Self Service connects to Ordway Payments Test Mode Coming Soon…

The below table gives some sample Test Payment Methods that can be used for Ordway payments:

Credit Cards

US ACH Bank Account

Add a US ACH Bank Account

Use the US ACH Bank Account payment method to collect payments directly from a customer's bank account.

Access the US ACH Bank Account Form

1. Navigate to the customer record.
2. Open the Saved Payment Methods section.
3. Click Add Payment Method.
4. Select US ACH Bank Account.

The US ACH Bank Account form is displayed.

Test Bank Account Details (Sandbox/Validation Use Only)

The following details are sample bank account information used for validating or demonstrating US ACH payment flows. Use these values only in test or sandbox environments.

ACH Authorization Requirement

To help reduce chargebacks and support ACH authorization requirements, customers must authorize an ACH debit mandate when adding a US ACH payment method.

After entering the bank account information, the customer is presented with the ACH Debit Authorization.

ACH Debit Authorization

By providing your bank account details and clicking Authorize, you agree to the following:

You authorize {{Company Name}} (and its payment processing partner) to initiate debit entries to your bank account, and you authorize your financial institution to honor and process those entries in accordance with your agreement with {{Company Name}}.

For business accounts, you confirm that you are an authorized signer on the account and that your bank permits ACH debits from {{Company Name}}. 

To help prevent ACH debit authorization failures, notify your bank to allow ACH debits from:

Payment Details

• Amount: As specified in your invoice or subscription
• Frequency: One-time and/or recurring, as applicable

Terms and Conditions

• This authorization remains in effect until it is revoked.
• You may cancel this authorization at any time by contacting us, provided notice is received at least three business days before the next scheduled debit.
• You are responsible for ensuring sufficient funds are available in your account at the time of debit.
• By proceeding, you confirm that you have read, understood, and agreed to this authorization.

ACH Mandate Support

Ordway Payments supports ACH mandate authorization workflows to help organizations comply with ACH authorization requirements and maintain a record of customer consent.

Key Capabilities

• ACH mandate enforcement during ACH payment method creation
• Customer consent validation before ACH payment methods can be saved
• Customer email capture for ACH authorization workflows
• ACH mandate acknowledgment email support
• Audit tracking of mandate acceptance and authorization details

ACH Authorization Process

When a customer adds a US ACH payment method:

1. Enter bank account details.
2. Provide a valid email address.
3. Review the ACH authorization terms.
4. Accept the ACH Debit Authorization.
5. Confirm authorization to use the bank account.
6. Save the payment method.

The ACH payment method is saved only after all required acknowledgements are completed.

Required Consent

The following acknowledgements are required:

• Acceptance of the ACH Debit Authorization terms.
• Confirmation that the bank account belongs to the customer or that the customer is authorized to use the account.

If either acknowledgement is not provided, the ACH payment method cannot be saved.

Audit Tracking

Ordway records ACH mandate acceptance details for audit and compliance purposes, including:

• Authorization acceptance status
• Customer email address
• Date and time of acceptance
• Payment method information associated with the authorization

Result

The US ACH Bank Account payment method is saved and becomes available for future payment transactions.

Sample Screenshots

The following example shows the US ACH payment method form.

The following example shows the ACH Debit Authorization displayed during ACH payment method creation.

Canadian Preauthorized Debit

BACS

SEPA

Add a SEPA Bank Account

Use the Add SEPA Account option to save a SEPA-compliant bank account as a payment method for a customer. SEPA payment methods can be used for bank-based payment processing in supported countries.

Access the SEPA Account Form

1. Navigate to the customer record.
2. Open the Saved Payment Methods section.
3. Click Add Payment Method.
4. Select Add SEPA Account. The Add SEPA Account dialog box is displayed.

Field Descriptions

Add the SEPA Account

1. Enter the account holder's name.

2. Enter the IBAN. The below is the sample IBAN Number.

   Account No (IBAN Number): AT141953000016243818

3. Select the country.
4. Provide the address details associated with the bank account.
5. Click Add Bank.

Result

The SEPA bank account is saved as a payment method and becomes available for future payment transactions.

Notes

• All fields are required unless otherwise specified.
• The IBAN must be valid for the selected country.
• Address information should match the details registered with the bank.
• Availability of SEPA payment methods depends on the configured payment gateway and supported regions.

Sample Screenshot

The following example shows the Add SEPA Account dialog used to add a SEPA bank account as a payment method.