Understanding the Balance Account

Overview

As part of onboarding to Ordway Payments, a Balance Account is automatically created and assigned to your Ordway instance.

Your integration with Ordway Payments begins with the creation of this Balance Account.

What is a Balance Account?

A Balance Account stores all processed funds after:

• Transaction fees
• Refunds
• Disputes

View Balance Account

1. In the left navigation menu, click Ordway payments → Transaction Dashboard.  The Transaction Dashboard page is displayed.
2. Click View this balance account link. The Balance Account page is displayed, showing the available balance and related details.

Features of the Balance Account

• Balance Account Name & ID
  Displays the unique identifier and name of the balance account
• Available Balance
  The amount available for payout (undeposited funds ready to be transferred to the associated bank account)
• Reserved Balance for Outgoing Funds
  Funds set aside to cover:
  • Chargebacks
  • Processing fees
    (used when available balance is insufficient)
• Pending Balance for Incoming Funds
  Funds that are in transit (e.g., payments captured but not yet settled)
• Last Synced At
  Displays the date and time when the balance account was last updated
• Currency
  The default currency of the balance account