Why does tax calculation fail with "Lines is expected to be between 1 and 3000"?
Avalara returns this error, not Ordway. It appears when a tax calculation request includes more transaction lines than Avalara supports. Because the error comes from Avalara, Avalara Support can explain why the request was rejected.
How to resolve the issue
- Contact Avalara Support and share the error message: "Lines is expected to be between 1 and 3000."
- Follow Avalara's recommendation to resolve the issue.
Result
Once the issue is resolved on the Avalara side, the tax calculation can be processed successfully.
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