When a Child Customer's subscription is invoiced at the Parent Customer level, Ordway automatically creates a Journal Entry (JE) to reallocate the revenue from the Parent to the Child. No additional configuration is required for this adjustment.
NetSuite Integration
We recommend syncing either Invoices or invoice-related Journal Entries to NetSuite, but not both, to avoid duplicate accounting entries.
If only Invoices are synced, NetSuite records the accounting at the Parent level and the parent-child adjustment JE created in Ordway is not reflected.
To reflect the revenue at the Child Customer level in NetSuite, sync the applicable invoice Journal Entries instead of the invoices.
Key Takeaway
For Parent-level billing with Child-level revenue reporting in NetSuite, use Ordway invoice Journal Entries for the integration rather than invoices.
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