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  3. Known Issues

Known Issues

  • 2024.02.26 Action Needed for Analytics Platform "Reporting Currency in Custom Reports"
  • 2024.02.26 Action Needed for Reporting Currency in Custom Reports
  • 01.17.2024 Latencies Being Addressed
  • 01.04.2024 Latencies Being Addressed
  • 08.02.2023 Intermittent Analytics Issue
  • 2023.07.07 - New Analytics Issue
  • 2023.05.16 - Notification System Issue
  • 2023.04.03 - Classic Reports Issue
  • 2023.02.21 - Salesforce Connection Issue
  • 2023.01.04 - Email Delivery Issues [Resolved]
  • 2022.07.26 - Salesforce Synchronization Issue [Resolved]
  • Degradation of service on the Eu instance of the platform [Resolved]
  • 2022.03.15 - Custom Fields not saving in Invoice or Usage [Resolved]
  • Ordway API link Reminder!
  • 2022.01.31 - Intermittent access problems to Sandbox Environment [Resolved]
  • 2022.01.05 - Intermittent access problems to Sandbox Environment [Resolved]
  • 2021.12.14 - Log4J Vulnerability CVE-2021-44228
  • 2021.12.14 - Log4J Workaround
  • API Errors in AWS potentially affecting Ordway [Resolved]
  • 2021.11.17 - Custom Reports Aggregate function error in Chrome & workaround
  • 2021.11.15 - Salesforce Component Error with Opportunities [Resolved]
  • 2021.11.04 - Imports not working [Resolved]
  • 2021.09.21 - Limited accessibility [Resolved]
  • 2021.09.17 - Performance Issues [Resolved]
  • 2021.08.02 Chrome 92 Issue with Custom Reports and Workaround
  • 2021.07.18 Duplicate reports emailed
  • 2021.07.01 Blank Page during Upload of Usage
  • 2021.07.01 Delay in Background Jobs - Resolved
  • Important - Changes to Usage Import
  • Important - Changes to API
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