Payment Statuses

A status is displayed in Ordway for each Payment.

Navigate to Menu > Operations > Payments.

Payment statuses are as follows: 

Processed - the payment was successfully processed.

Pending - the transaction has been authorized, but the funds have not yet been captured. Note: Payments in Pending status can be applied to invoices.

Partially Refunded - a portion of the payment has been refunded.

Refunded - the payment has been refunded in full.

Reversed - Reversed the transaction before the payment is fully processed. Applicable to external payments only.

Authentication Required - Payment has failed to process due to authentication required by the customer. This is accomplished either by entering the OTP or logging into the bank account to process the payment. 

Failed - Payment transaction did not complete for one reason or another.