Receive External Payment

This option is best for receiving a payment made outside of Ordway that needs to be recorded in Ordway. Examples include receiving a payment by check, wire, or other method.

1. Navigate to Menu > Operations > Payments. 

2. Click Add to record a new payment. 

3. Populate the Basic Information section:

• Customer Account - Pre-populated with your selection.
• Currency - Pre-populated with the Customer's base currency.
• Payment Date - Pre-populated with today’s date.
• Payment Amount - Enter the applicable amount.
• Payment Type:
  • External - When selected, this creates a record of the payment processed externally, outside the Ordway platform.
    • Select a related Payment Method for the payment (Check, ACH, Credit Card or Other).
• Reference Number - this field can be used to record an external transaction ID, Check or Wire confirmation number.
  
  • Applied Amount - indicates how much of the Payment Amount has been applied to Invoices.
  • Unapplied Amount - indicates the remaining balance yet to be applied. These amounts are auto-calculated.
  • Auto-Apply - Enabling this automatically applies any unapplied amount to the next Invoice generated.

Note: Auto-Pay must be enabled within the Customer account, even if no electronic payments are stored in order for payments to auto-apply to invoices.

• • GL Account - This drop-down menu allows you to pick the relevant GL Account, to be used in Journal Entries.
  • Notes - enter pertinent notes to record with the payment.

4. Save when finished. 

7. The completed payment displays. 

Apply Payment Amount

Once a Payment is recorded as shown above, the completed Payment details display.

1. Click Apply Now to apply the payment amount to unpaid invoices. 

2. Enter the dollar amount to apply to unpaid invoices. 

3. Save when finished.