When Ordway Customers create payments directly from Stripe Dashboard, the ability to sync the payments to Ordway is determined by a specific checkbox. Additionally, enabling this checkbox will bring all updates into Ordway that were done as part of Stripe dashboard.
Examples:
- A webhook event triggering an update or a change in status of a Payment or a Refund.
- A payment record that is missing in Ordway but available on Stripe.
Complete the following steps to enable receiving payments made directly in Stripe.
Steps:
- Navigate to Menu > Setup > Payments.
- Click Manage for Stripe.
- Enable the Receive payment changes done directly on Stripe checkbox.
4. Enabling the above checkbox displays another checkbox called Send email for payments that are triggered from stripe. Click this checkbox for emails to be triggered for the payments processed from Stripe.
5. Click Save.
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