We launched our newest feature Workflow Automation in August 2021. 

Workflows are used to automate business processes and provide users a graphical representation as you build it.

Sending emails, updating records, and sending data to external applications are important parts of your standard processes. Instead of doing this repetitive work manually, configure workflows to complete those tasks for you automatically. 

Read more about Workflow Automation!

Our November release includes several enhancements to our Workflow Automation feature.

• Added ability to trigger a workflow to run when a contact is created, updated, or deleted.
• Added ability to send an email to multiple email addresses.
  Supported Format: 'email1, email2'
• Added the ability to use company fields like company name, address, etc. in the body of workflow emails.
• Added the ability to lookup user records.
• Added ability to update subscription charge start date, end date, and effective date.
• Added ability to create credit lines via workflow.
• Optimized workflow logs to ensure accessibility and improve load time.

Finance

Automate Foreign Exchange (FX) Realized Gain & Loss Transactions

When invoicing and receiving payments from customers in foreign currencies, the value of these transactions may change based on exchange rate fluctuations against the base currency that has been configured for your company. These changes may result in a foreign currency gain or loss.

To save time during the month-end close process, Ordway enables users to automatically capture those changes in value and post journal entries representing the realized gain or loss for each transaction.

Feature Summary:

• Automatically generate realized gain & loss Journal Entries for foreign currency transactions.

• To enable the setting, navigate to Setup > Finance > Multi-currency Accounting.

• Once enabled, Journal Entries are automatically generated that capture the foreign currency fluctuations for your non-base currency payments and refunds.

• A new source transaction type, RealizedFXGainLoss, has been added for this type of journal entry.

Read more about automating your foreign currency realized gain & loss transactions.

Change to Journal Entry Generation Configuration

• The option to switch between manual Journal Entry Runs and Automatic Journal Entry Generation has been replaced by an option to enable Automatic Journal Entry Generation. Manual Journal Entry Runs are now always available and are not disabled when Automatic Journal Entry Generation has been enabled.

Real-time Journal Entries are posted for backdated revenue schedule lines when Automatic Journal Entry Generation has been enabled

• When Automatic Journal Entry Generation has been enabled via Menu > Setup > Finance, revenue schedule lines with backdated posting dates are now generated in real-time when contracts are activated or changed with effective dates in prior financial periods. 

Avalara - Ability to display multiple line taxes in Invoices Lines

• When an invoice line has multiple tax codes applied, the invoice line tax amounts can be referenced and displayed separately in Invoice PDFs. These line tax amounts can also be referenced in the API.

Note: Tax calculations via Avalara AvaTax integration must be enabled for this feature.

Reporting

Revenue Report

• Custom fields added to the Subscription Charge object are now available for grouping and filtering.

Help Center Documentation

New Articles!

• Sign up for Ordway 101 Training
• Automate Journal Entries
• Foreign Exchange (FX) Realized Gain and Loss Transactions
• Request Customer Portal Access