Payments can be created for open invoices using stored payment methods. A stored payment method must be available for the customer to complete the payment.
Create Payment from Invoice
- In the left navigation pane, click Billing Operations → Invoices. The Invoices page is displayed.
- Select the invoice to be paid. Ensure the invoice status is not Paid.
- Click the three- dot menu.
- Click Receive Payment. The New Payment page is displayed.
- Click Save to complete the payment.
Alternative Methods
- Payment can be added from the Customer Details page under the Payments tab. Refer to Create a Payment for an Account – Ordway Support Portal
- Payment can also be created through the Payments Run operation. Refer to Create Payment Run – Ordway Support Portal
Result
The added payment is displayed on the Payments page.
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