Bill to Parent at Subscription

A Bill to Parent option provides flexibility for users to override the Bill to Parent flag value at the Subscription level, which in turn allows for some Subscriptions to be billed to the child customer while other Subscriptions to be billed to the Parent Customer.

A flag called Allow Override of Bill to Parent at Subscription Level is available within the General Settings > Invoice settings section.

• By default, this flag should be disabled for every single customer. This feature only works when the flag is enabled.

Note: There are two open issues for which corrections are in progress. Hotfix will be done soon for the following:

1. When we apply a filter with ‘Bill to parent customer id’ in the Billing Run page, the BR job fails.
2. Currently, Reports still show the old field name and values of ‘Bill to Parent.’

Enable Allow Override of Bill to Parent at Subscription Level

1. Navigate to Menu > Setup > General Settings > Invoice Settings. 
2. Toggle Allow Override of Bill to Parent at Subscription Level on to enable this feature. 
3. Click Save.

Select Billable Parent Customer

Enabling this flag also displays a new field called Billable Parent Customer at the Subscription Level. 

This field is only displayed when the customer has a parent and the Allow Override of Bill to Parent at Subscription Level feature is enabled.

• Select the Billable Parent Customer from the available drop-down menu: 
  • This field is a list of parent customers and all grandparents before it:
    • First Value: Default from customer (this is the default value for all contracts). This implies using the default value of ‘Bill to Parent’ from the customer.
    • Second Value: This is the value of the child customer.
    • Third Value: This is the value of the parent customer.
    • Fourth Value: This is displayed only if the parent customer has a parent and so forth.