Navigate to Previous Subscription Version

Accessing previous versions of a Subscription is useful when troubleshooting issues. Previous Subscription versions can be viewed along with corresponding Charge ID/Products and Schedules.  

Preconditions:

Changes must have been made to a Subscription to click into a previous version.

Steps:

1. Navigate to Menu > Contracts & Orders >Subscription Contracts.
2. Open the desired Subscription and scroll to the History section.
3. Users can view past versions as well as revert to previous versions from this menu. 
   
4. When Revert to this version is selected, the following displays. Click Revert to confirm.