Invoice Basics

Invoices are the bills you send to customers.

Important Notes: 

• Invoices are always generated from a Billing Run.
• Invoices are automatically generated from a Billing Run based on the configuration set for Products, Plans, Billing Schedules, and other billing settings.
• A Billing Run can process Invoices at scale and on-demand and can be for one customer, a group of customers, or all customers.
• Invoice numbers are auto-generated. Contact Ordway support to use a custom Invoice numbering scheme. 

Depending on your configuration, partial periods can be prorated when a customer signs up in the middle of a period or cancels before the term end.

You can also create a custom invoice template using Liquid, an open-source powerful template formatting language that also allows users to customize emails. See Create & Edit Templates for more information.