Confirm Sent Invoices

There are several ways to confirm an Invoice has been sent to a Customer:

• Email Status Report
• Email History of the Customer Account
• Audit logs

Email Status Report

This Report includes all Customers and corresponding Email Statuses for communications sent over the last 10 days. Use report filters to expand the date range.

Learn more about the Email Status Report.

Email History of the Customer Account

Navigate to the desired Customer and view the Email History section. Review messages, attachments, and delivery status. Use the Actions menu to resend a communication.

Audit Logs

Select Audit Logs from the Actions menu for the desired Customer. Or navigate to Menu > Operations > Logs > Audit Logs to view all Audit Logs across all customers. 

Example Customer Audit Logs