A Purchase Order configured at the subscription level may automatically appear on invoices generated from that subscription.
Resolution
To prevent the inherited Purchase Order from appearing on a specific invoice:
- Navigate to the Invoice.
- Enter “N/A” in the PO Number field.
- Save the changes.
- Regenerate the invoice to reflect the update on the invoice PDF.
Expected Result
The invoice-level PO Number overrides the inherited subscription-level value, preventing the original Purchase Order from appearing on that specific invoice PDF.
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