Why can't I update a payment transaction fee after period closure?

You cannot update a payment transaction fee when the payment is associated with a Journal Entry in a closed financial period. Although the update may initially appear to save, the change will not be persisted after the page refreshes.

Why can't the transaction fee be updated?

When a payment is linked to a Journal Entry in a closed financial period, changes to the payment transaction fee are not permitted.

How to update the transaction fee

To make a fee-related adjustment:

1. Verify that the payment is associated with a Journal Entry in a closed financial period.
2. Reopen the associated financial period according to your accounting policies.
3. Update the payment transaction fee.
4. Save the changes.

Expected Behavior

The transaction fee update is not persisted when the payment belongs to a closed financial period. This is expected behavior and does not indicate a system issue.