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  1. Ordway Support Portal
  2. FAQ
  3. Payments & Payment Gateways

Payments & Payment Gateways

  • Reapplying a Payment to a Different Customer Account
  • Understanding Dispute Fees
  • Understanding Reserve Amounts in Payouts
  • Understanding 3D Secure Verification When Adding a Credit Card
  • Customer import fails with "Payment Gateway not found"
  • Refund Fails After Payment Is Unapplied from Invoice
  • Stripe Customer and Subscription Sync into Ordway
  • Why can't I update a payment transaction fee after period closure?
  • How Do I Fix Pending Payments?
  • What is the difference between Receive Payment and Generate Payment?
  • Where do I find which default GL Accounts are linked to Payments?
  • How do I override a Payment Date?
  • How are payment confirmations emailed to customers?
  • Does Ordway have an automated Failed Credit Card Retry Procedure? 
  • Does auto-pay automatically execute in Payment Runs?
  • How do I record a Credit Card CVV Code?
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