Billing Run Not Picking Up Invoices

If a Billing Run shows $0.00 or does not generate the expected invoice, review the following:

1. Contact Email – Verify that the customer's billing contact email is available and entered in the correct format. An invalid email format can prevent the invoice from being processed correctly.
    
2. Pending Usage – Check whether any usage records for the customer or subscription are stuck in Pending status. Pending usage can prevent the Billing Run from picking up the applicable Billing Schedule lines.

Once the contact information is corrected and any pending usage is processed, rerun the Billing Run to generate the invoice.